Shipping Policy
Shipping Policy
Introduction
Welcome to Fairy Frills! We're delighted to offer you a seamless shopping experience. This Shipping Policy outlines our shipping terms, conditions, and processes. By placing an order with us, you agree to the terms of this policy.
Shipping Destinations
We ship our products across India. Unfortunately, we do not offer international shipping at this time.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within 24 hours.
Delivery Issues
If you haven't received your order within the expected delivery time, please contact us at with your name and order number, and we will look into it for you.
Address Changes
If you need to change the shipping address for your order, please contact us within 24 hours of placing your order at .
Lost or Stolen Packages
Fairy Frills is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Shipping Restrictions
Certain items may not be available for shipping to certain areas. Any such restrictions will be noted in the product description.
Damages
Fairy Frills is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns and Exchanges
Please refer to our [Return Policy](insert link here) for detailed information on returns and exchanges.
Contact Us
For more information or any questions about our shipping policies, please contact us at:
- Email: info@fairyfrills.in
- Phone: +91-9244231364
Payment Information
We accept payments through Razorpay, which supports various payment methods including credit/debit cards, UPI, net banking, and wallets. Your payment information is processed securely, and we do not store any credit card details on our website.